PRIVACY POLICY - DENTALCHAT.COM

WELCOME TO DENTALCHAT -

PRIVACY POLICY: THIS IS THE PRIVACY POLICY OF DENTALCHAT.COM.

DENTALCHAT.COM or DENTAL CHAT - THAT WE WILL FROM HEREON TERM AS “DENTALCHAT.” OR DENTALCHAT.COM.   WE VALUE YOUR PRIVACY. ALL TERMS ARE SUBJECT TO CHANGE WITHOUT NOTICE. OUR GOAL IS TO HAVE THE GOLD STANDARD OF PRIVACY, CUSTOMER AND BUSINESS SERVICE. ON OCCASION WE MAY HAVE INACCURATE INFORMATION – PLEASE CHECK ALL DENTAL INFORMATION FOR ACCURACY WITH A DENTIST & DENTAL PROFESSIONAL AT A DENTAL OFFICE. ALL SUGGESTIONS SHOULD BE FULLY REVIEWED WITH A DENTIST AT A DENTAL OFFICE. OUR GOAL IS TO PROVIDE SOME INFORMATION AND TO CONNECT PATIENTS WITH A DENTIST. 

ANY COMMUNICATION BY DENTIST OR DENTALCHAT ADMIN DONE WITH USERS, IS SUBJECTIVE. WE DO NOT ENDORSE OR MANDATE ANY DENTAL TREATMENT.   WE ONLY PROVIDE A DENTAL SUGGESTION, SINCE WE ARE NOT PRIVVY TO ALL THE RELEVANT INFORMATION.  IF YOU AS A USER ARE LOOKING FOR A FULL DENTAL EXAM OR A THOROUGH DENTAL EXAM, YOU SHOULD GO TO A LOCAL DENTAL OFFICE. WE AT DENTALCHAT.COM OR DENTALCHAT APP ONLY PROVIDE DENTAL SUGGESTIONS, THAT MAY OR MAY NOT BE USEFUL. 

WE VALUE YOUR PRIVACY. WE DO COLLECT DATA LIKE MANY OF THE LEADING ONLINE SEARCH AND SOCIAL MEDIA SITES. PART OF THE REASON WE COLLECT DATA IS TO BETTER SERVE YOU THE CONSUMER, THE LOCAL BUSINESSES, AND US. WE LIMIT THIS. WE HAVE MODIFIED AND USED MANY STANDARD ONLINE RULES. BY USING OUR SITE, YOU ACCEPT OUR PRIVACY POLICY. WE RESERVE ALL RIGHTS NOT EXPRESSLY WRITTEN HERE TO MODIFY OR CHANGE AT OUR SOLE DISCRETION AT ANY TIME. WE RESERVE ALL RIGHTS TO CHANGE OR MODIFY THESE TERMS AT ANY TIME.   

BY USING OUR SITE, YOU HEREBY CONSENT TO OUR PRIVACY POLICY AND AGREE TO THE TERMS AND CONDITIONS. 

1. DATA

Data you provide and certain other information about you is subject to our Privacy Policy. We try to limit who we share our data with and value our users' privacy. We do collect data and have cookies, like many internet sites to better assist us in providing services to you and the local businesses that may cater to your needs. The data allows us to better administer accounts, to provide promotional features and services.  We do try to control and limit this to what is necessary to make us an online premium services, discussion, and search source.

2.  DENTAL CHAT, CONTENT, AND PERMISSION

ALL DENTALCHAT posted on any of our sites, HAVE to be first verified at the business PRIOR to use, as some businesses change their promotions at will and may not notify us. Like all sites, there may be hacking or errors in content. We do not assume any liability in case of content error. We do recommend the user share with us any content error or omission. We get a lot of emails and spam and do not guarantee any response. We do try to keep these accurate and in use, but errors may occur, and agree to hold “DentalChat” harmless for any misunderstanding/errors with Dines, the content of the forum, or ads placed. You agree that you will not use any robot, spider, other automatic device, or manual process to monitor or copy the Services or the content contained therein without our prior express written consent. You agree that you will not use any device, software, or routine to interfere or attempt to interfere with the proper working of the Services or any activities conducted on the Services. You agree that you will not copy, reproduce, alter, modify, or create derivative works from the Services without the prior express written consent of DentalChat. You should only provide information that you are comfortable sharing with us.  We may share images of teeth, testimonials, and reviews to provide better information to our users. All of these are optional for the user to share with us.  The User can always ask us to delete information.  This may take time, as we can have thousands of requests per day, and sometimes things go in a longer line.  We will look to get to it in a timely way. If somehow we forget, please remind us. As always, it is best to not share with us any information that you do not want to share. We do get spam emails and many people just testing, providing false requests, etc. Hence, do not post things that want to play games with. All images of teeth pictures, etc. will be under our domain. Please keep that in mind. Our ultimate goal is to provide more people good dental information. 

User Content is created by users in the course of using the website. This includes but is not limited to users’ information about themselves or job openings and may be visible to other users. DentalChat does not endorse, and specifically disclaims any responsibility or liability for, any User Content. By using the Services, you agree to be bound by the following terms and conditions. If you do not want to be bound by these terms, then do not use the Services. You understand that all information, data, text, software, music, sound, photographs, graphics, video, messages, or other materials whether publicly posted or privately transmitted, are the sole responsibility of the person from which such User Content originated. This means that you, and not DentalChat, are entirely responsible for all User Content that you upload, post, email, transmit or otherwise make available via the Services. DentalChat does not control or actively monitor the User Content posted by users and, as such, does not guarantee the accuracy, integrity or quality of such User Content. You understand that by using the Services, you may be exposed to User Content that is offensive, indecent, or objectionable. Under no circumstances will DentalChat be liable in any way for any User Content, including, but not limited to, for any errors or omissions in any User Content, or for any loss or damage of any kind incurred as a result of the use of any User Content posted, emailed, transmitted or otherwise made available via the Services. You understand that DentalChat cannot guarantee the identity of any other users with whom you may interact in the course of using the Services. Additionally, DentalChat cannot guarantee the authenticity of any data which users may provide about themselves.  We do not fully validate any reviews, and at times may take out unfounded or profanity-harassing reviews at our discretion. Data collected or listings categories or types of listings may be changed at our discretion. If a business subscribes with us, and we change the site – then an equivalent type of listing will be substituted. We cannot ever guarantee a top listing for any business, as settings change for our sites occasionally. Hence all businesses that subscribe to us, understand that change in where and how they are placed can happen.

3. POSTING, ADVERTISING, USING OUR SITES

By posting AND advertising – we may highlight your posting, or advertisement on the front page, and may use it in our advertisements.

COOKIES -  DENTALCHAT USES COOKIES TO BETTER SERVE OUR USERS. THIS INCLUDES BETTER CONNECTING OUR USERS TO LOCAL DENTISTS AND DENTAL OFFICES IN THEIR AREA. WE ALSO USE SOME GOOGLE COOKIES TO BETTER SERVE AND UNDERSTAND OUR USERS. 

WE DO NOT SELL DATA TO ANY BUSINESSES AND HAVE NOT DONE SO FOR THE LAST SEVERAL YEARS. THIS IS AS OF 10/07/2023. THIS MAY CHANGE IN THE FUTURE, THOUGH IT IS CURRENTLY NOT PLANNED. WE RESPECT OUR USER'S PRIVACY.

4. Conduct

You agree to be fully responsible for your own conduct and User Content and agree to access and use the Services at your own risk on an as-is basis. While DentalChat has no obligation to monitor the Services, it may, from time to time, monitor the Services to determine whether their use complies with these Terms of Use. DentalChat cannot and does not guarantee that it will continue to post all User Content you or other users submit to the Services. Also, DentalChat reserves the right to edit or abridge User Content for any reason and to disclose any information as necessary to satisfy any applicable law, regulation, legal process, or governmental request, or to edit, refuse to post, or remove any information or materials, in whole or in part, in DentalChat sole discretion. For business reviews or ratings, we leave them open and try to keep them civil. If anything is deemed inaccurate, please share it with us – though with all the emails we get and the spam we get – a response is not guaranteed. Any reviews that we find offensive, at our sole discretion we will remove.

ALL USERS OF THIS SITE SHOULD USE THIS SITE WITH COMMON SENSE.  OUR GOAL IS TO HAVE THE BEST SITE THAT HELPS PEOPLE ALL OVER.  WE HAVE MANY THOUSANDS OF USERS WHO SEEM TO BE HAPPY WITH WHAT WE HAVE SUGGESTED TO THEM.  HOWEVER, ERRORS ON OUR SITE DO OCCUR FROM TIME TO TIME. ANY DENTAL EMERGENCY NEEDS TO BE SEEN AT AN ER HOSPITAL OR DENTAL OFFICE NEAR YOU AS SOON AS POSSIBLE. WITHOUT A FULL DENTAL IN-OFFICE EXAM AND X-RAYS, OUR CONSULT IS MEANT ONLY AS SUPPLEMENTAL INFORMATION THAT MAY OR MAY NOT BE ACCURATE.  WE DO NOT ENDORSE ANY DENTIST OR DENTAL VIEWS, DENTAL OFFICE(S) CONSULTATION, DENTAL ARTICLE, DENTAL SUGGESTION, DENTIST TREATMENT SUGGESTION, OR DENTIST CONSULTATION DENTIST TREATMENT PLAN POSTED HERE.  EVERYTHING STATED HERE SHOULD BE VERIFIED AND A THOROUGH IN DENTAL OFFICE EXAMINATION AND DENTAL X-RAYS TO KNOW EXACTLY WHAT IS GOING ON.  INFORMATION ON THIS SITE PROVIDED TO THE USER IS MEANT AS SUPPLEMENTAL - AND MAY OR MAY NOT BE ACCURATE, AS WE CAN NOT SEE FULL MEDICAL INFORMATION / BACKGROUND OF THE USER AND WE DO NOT TAKE ALL THE REQUIRED X-RAYS AND WE DO NOT DO AN IN-PERSON THOROUGH DENTAL EXAM.  HENCE, ERRORS MAY OCCUR - THOUGH WE TRY OUR BEST TO BE HELPFUL AND TRY TO PROVIDE USEFUL INFORMATION.  WE HAVE 3RD PARTY DENTAL OFFICES IN VARIOUS LOCATIONS THAT USE OUR SERVICE TO HELP OUR USERS.  WE DO NOT IN ANY WAY ENDORSE OR ARE RESPONSIBLE FOR THEIR TREATMENT PLAN OR HOW THEY TREAT THE USER.  HENCE, ANY USER CONNECTED TO A DENTAL OFFICE OR DENTIST ON DENTALCHAT.COM - NEEDS TO DO THEIR OWN DUE DILIGENCE.  WE IN NO WAY ENDORSE OR KNOW THE TREATMENT PLAN THEY WILL BE PROPOSING AND DO NOT KNOW DETAILS OF THE DENTIST(S) SKILL SET.  WE AT DENTALCHAT.COM TAKE NO RESPONSIBILITY FOR ANY TREATMENT OR SERVICE PROVIDED BY ANY DENTIST OR DENTAL OFFICE.  WE DO NOT ENDORSE ANY DENTIST OR DENTAL OFFICE - THEY USE OUR SERVICE, BUT WE HAVE NO WAY OF CHECKING HOW GOOD THEY ARE OR WHAT TREATMENT PLAN THEY PROPOSE OR HOW THEY CHARGE THE PATIENT, ETC.  HENCE, ANY USER OF OUR SITE UNDERSTANDS THIS FULLY AND IS ASSUMED TO HAVE COMMON SENSE.  PLEASE DO NOT SHARE ANY INFORMATION ON THIS SITE, THAT YOU DO NOT WANT TO BE ONLINE.  ANY ONLINE SITE, CAN BE HACKED - AS HARD AS WE TRY TO NOT LET THAT HAPPEN.  WE SHARE YOUR INFORMATION WITH DENTISTS IN YOUR LOCAL AREA, SO THEY CAN HELP YOU. WE MOSTLY LIMIT ACCESS TO DENTISTS AND DENTAL OFFICES IN OUR NETWORK.  OUR GOAL IS TO HELP THE USER HAVE THEIR DENTAL QUESTION ANSWERED AND HELP THEM FIND DENTAL SERVICES.  YOU AS A PATIENT ALWAYS HAVE FULL CONTROL OVER WHETHER WANT TO SEE A DENTIST OR DENTAL OFFICE, OR NOT.  WE ENCOURAGE ALL OUR USERS TO USE COMMON SENSE AND TO SEE WHAT IS THEIR BEST OPTION. 

NON-DISCRIMINATION:  WE WILL NOT DISCRIMINATE AGAINST YOU FOR USING ANY OF YOUR CCPA RIGHTS. WE DO NOT DISCRIMINATE BASED ON RACE, ETHNICITY, RELIGION OR GENDER. 
WE HOPE WE CAN HELP AND PROVIDE SOME OPTIONS FOR YOUR DENTAL CARE NEEDS. ALL USERS SHOULD DO THEIR OWN DISSEMINATION OF ANY SUGGESTIONS OR ANSWERS THEY ARE GIVEN TO US. WE @ DENTALCHAT DO NOT CLAIM THE ACCURACY OF ANY INFORMATION GIVEN ON THIS SITE. OUR GOAL IS TO PROVIDE AS GOOD INFORMATION AS POSSIBLE, BUT INACCURACIES AND DIFFERING OPINIONS ARE ALWAYS THE CASE. WE TRY TO HAVE GOOD DENTISTS ON OUR LIST, WE DO NOT ENDORSE OR VERIFY THE SKILL SET OF ANY DENTISTS OR DENTAL PRACTICES WE LIST.  ALL OF OUR USERS SHOULD DO THEIR OWN DUE DILIGENCE. ALL THOSE TAKING MEDICATIONS SHOULD DEFINITELY CHECK WITH THEIR PHYSICIANS FIRST.   MEDICATIONS CAN HAVE SIDE EFFECTS SUCH AS ALLERGIES, ETC.   WE DO USE SOME Ai / ARTIFICIAL INTELLIGENCE - LIKE ANY SOFTWARE, ERRORS OR MIS-STATEMENTS CAN BE MADE WITH THIS SOFTWARE.  PLEASE DOUBLE-CHECK ALL INFORMATION - ANY INFORMATION IS ONLY A SUGGESTION & NEEDS TO BE VERIFIED WITH A LICENSED DENTIST.  WE CURRENTLY DO NOT ASK FOR ANY PAYMENT BY THE USER OR PATIENT ON OUR SITE, FOR ANSWERING DENTAL QUESTION(S), ETC. IF FEEL OUR SITE IS BEING HACKED OR MISUSED, PLEASE LET US KNOW.  WE TRY OUR BEST TO WATCH WHAT IS HAPPENING ON DENTALCHAT.COM

- Agree to Not improperly collect or store personal data about users.

- Not to harass, or harm others. Including harming minors in any way, elderly or disabled.

- Not to solicit or contact minors.

- Not Posting inappropriate content in fields that are not intended for that content. This includes posting email addresses, etc – to spam.

-  Not to Post, upload, email, transmit or otherwise make available any User Content that is unlawful, harmful, threatening, abusive, harassing, “stalk,”  defamatory, vulgar, obscene, libelous, invasive of a person’s privacy, racially, ethnically, hateful or otherwise objectionable;

-  Not to Post, upload, email, transmit, or otherwise make available any unsolicited or unauthorized advertising, promotional materials, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” or any other form of solicitation, or any contests or chain letters.

-  Not to Interfere with or disrupt the Services or servers or networks connected to the Services.  This would include disobeying any requirements, procedures, policies, or regulations of networks connected to the Services.

-  Not to Manipulate identifiers or forge headers to disguise the origin of any User Content transmitted through the Services;

-  Please use our site to gain information, and use proper common sense.

You acknowledge that DentalChat may or may not pre-screen User Content, but that DentalChat and its designees shall have the right (but not the obligation) in their sole discretion to pre-screen, refuse, or move any User Content that is available via the Services. Without limiting the foregoing, DentalChat and its designees shall have the right to remove any User Content. You agree that you must evaluate, and bear all risks associated with, the use of any User Content, including any reliance on the accuracy, completeness, or usefulness of such User Content.

You acknowledge, consent, and agree that DentalChat may access, preserve, and disclose your account information and User Content if required to do so by law or in a good faith belief that such access preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce these Terms of Use; (c) respond to claims that any User Content violates the rights of third-parties; (d) respond to your requests; or (e) protect the rights, property, or personal safety of DentalChat, its users and the public.

You agree not to violate any applicable local, state, national, or international law in connection with your use of the Services. This includes, among other things, any securities law or regulation.

By submitting any User Content, posting a message, uploading a file or engaging in any other form of communication through the Services, you are granting DentalChat a perpetual, royalty-free and irrevocable right and license to use, reproduce, modify, adapt, publish, translate, distribute, transmit, display, perform, sublicense, create derivative works based upon, transfer and sell any such User Content, messages, files or communications. Employers and their representatives also grant to DentalChat and its affiliates a perpetual, royalty-free, and irrevocable right and license to use, reproduce, communicate to the public, and display the name and trademark of their organization and status as a contributor of User Content to DentalChat. Employers and their representatives warrant and represent that they have the authority to enter into this license agreement and that they are the holder of any rights, including moral rights in such content and trademarks, and that they have completely and effectively waived all such rights and validly and irrevocably granted to DentalChat the license stated above. Subject to the foregoing, the owner of such content and trademark submitted to DentalChat retains any and all rights that may exist in such content and trademarks.

You agree to indemnify and hold DentalChat and its affiliates and their respective officers, directors, and employees harmless from any claims, damages, losses, or costs (including reasonable attorney’s fees) that arise out of your use of the Services and any User Content provided by you to the Services.

5. CANCELLATION AND REFUNDS.

DentalChat offers a variety of subscription plans for businesses at varying price levels. If you have purchased a subscription, it will automatically renew unless canceled prior to your renewal date. You may cancel your subscription at any time and for any reason.

Fees paid for subscriptions will not be refunded or pro-rated when you cancel your subscription. Where applicable and unless otherwise set forth in your specific plan details, your account will remain active until the end of your current subscription term unless otherwise terminated by DentalChat. Subscription fees charged to your account after receipt of your cancellation will be refunded. If DentalChat notices irregularities, spamming, or incorrect information – it may cancel your account at its choosing. Our goal is to have the gold standard of service and satisfaction.

To cancel your subscription, please contact us at signup@DentalChat.com or info@DentalChat.com.

6. TERMINATION.

You may terminate your DentalChat account at any time and for any reason. Any notice to DentalChat shall be effective upon DentalChat processing such notice. We get a tremendous amount of emails and mail – hence, we recommend reaching out to us again, if you do Not hear anything from us within 7 to 10 business days. We reserve the right to keep a business listing up, as most businesses' information is public knowledge. You agree that DentalChat, in its sole discretion, may terminate your password, account (or any part thereof), or use of the Services, and remove and discard any content within the Services, for any reason, including without limitation, for lack of use or if DentalChat believes that you have violated these Terms of Use or have not acted consistently with the spirit of these Terms of Use. DentalChat may also in its sole discretion and at any time discontinue providing the Services under, or any part thereof, with or without notice. You agree that any termination of your access to the Services under any provision of these Terms of Use may be effected without prior notice, and acknowledge and agree that DentalChat may immediately deactivate or delete your account and all related information and files in your account and bar any further access to such files or the services provided in the Services. Further, you agree that DentalChat shall not be liable to you or any third party for any termination of your access to the services.

Subscription fees for DentalChat products will not be refunded or pro-rated for partial-month or partial-year usage upon termination.

THERE MAY BE INACCURATE INFORMATION ON DENTALCHAT.COM – WE ARE NOT RESPONSIBLE FOR ANY INFORMATION IF THAT HAPPENS. WE RECOMMEND ALL PEOPLE GET PROFESSIONAL DENTAL CONSULTATIONS BY A DENTIST BEFORE MAKING ANY DECISION.

7. DISCLAIMER OF WARRANTIES AND LIABILITY.

Due to the number of sources from which the Content is obtained, and the inherent hazards of electronic distribution, there may be delays, omissions, or inaccuracies in such Content and the Services. THE CONTENT AND THE WEBSITE ARE PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT ANY WARRANTIES, EXPRESS OR IMPLIED. DENTALCHAT AND ITS AFFILIATES, AGENTS AND LICENSORS CANNOT AND DO NOT MAKE ANY REPRESENTATION WITH RESPECT TO OR WARRANT THE ACCURACY, WHOLENESS, COMPLETENESS, CURRENTNESS, TIMELINESS, NONINFRINGEMENT, TITLE, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OF THE CONTENT AVAILABLE THROUGH THE WEB SITE, OR THE WEB SITE ITSELF. DENTALCHAT HEREBY DISCLAIMS ANY SUCH EXPRESS OR IMPLIED WARRANTIES. NEITHER DENTALCHAT NOR ANY OF ITS AFFILIATES, AGENTS, OR LICENSORS WILL BE LIABLE TO YOU OR ANYONE ELSE FOR ANY LOSS OR INJURY, OTHER THAN DEATH OR PERSONAL INJURY RESULTING DIRECTLY FROM THE USE OF THE WEB SITE, CAUSED IN WHOLE OR PART BY ITS NEGLIGENCE OR CONTINGENCIES BEYOND ITS CONTROL IN PROCURING, COMPILING, INTERPRETING, REPORTING OR DELIVERING THE WEB SITE AND ANY CONTENT ON THE WEB SITE. IN NO EVENT WILL DENTALCHAT, ITS AFFILIATES, AGENTS OR LICENSORS BE LIABLE TO YOU OR ANYONE ELSE FOR ANY DECISION MADE OR ACTION TAKEN BY YOU IN RELIANCE ON SUCH CONTENT OR THE WEB SITE. DENTALCHAT AND ITS AFFILIATES, AGENTS AND LICENSORS SHALL NOT BE LIABLE TO YOU OR ANYONE ELSE FOR ANY DAMAGES (INCLUDING, WITHOUT LIMITATION, CONSEQUENTIAL, SPECIAL, INCIDENTAL, INDIRECT OR SIMILAR DAMAGES), OTHER THAN DIRECT DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR DAMAGES OR THE EXCLUSION OF CERTAIN TYPES OF WARRANTIES, PARTS OR ALL OF THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

8. LINKS TO THIRD-PARTY SITES.

The Services contain hyperlinks to websites operated by persons other than DentalChat. Such hyperlinks are provided for your reference and convenience only. You agree not to hold DentalChat responsible for the content or operation of such websites. A hyperlink from a Service to another website does not imply or mean that DentalChat endorses the content on that website or the operator or operations of that site. You are solely responsible for determining the extent to which you may use any content at any other websites to which you might link from a Service. WE MAY USE COOKIES TO BETTER UNDERSTAND YOUR LOCATION, SO AS TO BETTER SERVE OUR USERS AND BETTER CONNECT THEM TO LOCAL DENTISTS AND DENTAL OFFICES.

If you wish to make purchases from an area of the Services or a “co-branded” web site operated by a person other than DentalChat (a “Co-Branded Site”), you may be asked by the merchant or operator of the Co-Branded Site or another person from whom you are making the purchase to supply certain information, including credit card, debit card or other payment mechanism information. You agree not to hold DentalChat liable for any loss or damage of any sort incurred as a result of any such dealings with any Co-Branded Site or merchant or operator of the Co-Branded Site or other people from whom you are making the purchase. You agree that all information you provide in connection with such purchase will be accurate, complete, and current. You agree to pay all charges incurred by users of your credit card, debit card or other payment mechanisms at the prices in effect when such charges are incurred. You also will pay any applicable taxes, if any, relating to any purchases you make. Each Co-Branded Site will contain a description of the site’s privacy policy regarding any personal identifying information you may be required to disclose as part of the purchase.

9. ADDITIONAL LEGAL TERMS.

RECORDINGS - DENTAL CHAT - AUDIO - TELEDENTISTRY:  ANY COMMUNICATION DONE ON DENTALCHAT.COM OR DENTALCHAT APP MAY OR MAY NOT BE RECORDED. BY USING DENTALCHAT.COM OR DENTALCHAT APP, USERS ALLOW DENTALCHAT.COM OR DENTALCHAT APP TO RECORD THE AUDIO OR VIDEO CONSULT.  HENCE, BY USING OUR SERVICES - YOU ALLOW DENTALCHAT.COM OR THE DENTALCHAT APP TO RECORD ANY VIDEO, CHAT, TELEDENTAL, OR COMMUNICATION MESSAGING. 

WE FOLLOW HIPAA GUIDELINES:

Security Rule

The HIPAA Privacy Rule

If any provision in these Terms of Use is invalid or unenforceable under applicable law, the remaining provisions will continue in full force and effect, and the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision. DentalChat.com / DentalChat is currently a Delaware company. Any legal issues would be governed by the state of Delaware and would be administered in Delaware.

What to do if you believe a person violates these Terms of Use: If you believe that a person or organization using the Services violated these Terms of Use, we encourage you to contact DentalChat by sending an email to SIGNUP@DentalChat.com and service@Dentalchat.com or info@dentalchat.com that identifies the applicable posting and the screen identity of the person who made the posting. DentalChat cannot guarantee that any action will be taken as a result of your email. We can get thousands of requests per day, hence, we at times have a backlog.  If do not get a reply, please try again IN the following day(s). 

OUR GOAL IS TO HELP PEOPLE WITH THEIR DENTAL CARE. USERS WHO MISUSE OR SPAM MAY BE REFUSED SERVICE. 

All rights not expressly granted herein are hereby reserved.

Also, whenever you voluntarily disclose anyone’s personal information on publicly viewable web pages, that information can be collected and used by others. For example, if you post your email address, you may receive unsolicited messages. We cannot control who reads your posting or what other users may do with the information that you voluntarily post, so we encourage you to exercise discretion and caution concerning the information you choose to disclose through these interactive features. When an individual chooses to post information that will be publicly disclosed, he or she is responsible for all legal consequences. We are not responsible under any data protection laws for information that you voluntarily post on a site that can be accessed by others.

If you believe that we have violated your privacy rights, you should contact us at the mailing address or e-mail address provided below.

Applicable Laws

We are subject to the relevant state laws and regulations governing the use and disclosure of health information created or received. We are also required to, among other things, apply reasonable and appropriate measures to safeguard the confidentiality, integrity, and availability of individually identifiable health information we store and process.

Collection of non-dental Information

1. Cookies. Our Application may use cookies and other technologies to collect information. Cookies are small bits of information that our websites place on the hard drive of your computer. We may use cookies to facilitate your login processes; allow you to personalize and store your settings; collect usage information; determine our total audience size and traffic, and help us improve our sites by measuring which areas are of greatest interest to users.

2. Tracking and/or Analytics Services. We may use mobile application tracking and/or analytics services. These services may record unique mobile gestures such as tap, double-tap, zoom, pinch, scroll, swipe, and tilt but do not collect personally identifiable information that you do not voluntarily enter in the Application. These services do not track your browsing habits across mobile applications that do not use the same services. We are using the information collected by these services to understand user behavior and optimize site performance.

3. Web Beacons. We may also use web beacons (invisible images often referred to as pixel tags or clear GIFs) in order to recognize users and assess traffic patterns, and we may include web beacons and cookies in our email messages in order to count how many e-mail messages have been opened.

4. Non-Personally Identifiable Information. We also collect Non-Personally Identifiable Information that is not Health information or Dental information in the form of statistics and information regarding the Application user’s statistics and metrics obtained from third-party devices (for example, steps, distance, calories burned, GPS coordinates, bat speed, hand speed, swing time, etc.), which may be combined with personal information you submit through the Application and/or Services so that you can fully enjoy the benefits of the Application’s tracking, monitoring, and diagnostic tools. We may also request the following optional information as part of your profile so that you can fully enjoy the features and functions of our Services: your weight, height, and gender.

 

5. Mobile Device Information. Your use of the Application may also include the collection of information from your mobile device. For example, the Application may request your permission to collect location data and/or may request access to multimedia (photos or videos) stored on your mobile device. You have the option of declining the collection of geolocation data, but this may limit your ability to participate in certain activities through the Application. If you do not wish for your location data to be shared with DentalChat, please respond accordingly when prompted on your mobile device, or visit your mobile device settings. Multimedia will only be collected from your device if you affirmatively select it to upload to the application (i.e. you choose an image or video to store within the Application). Multimedia will not be shared with other Application users (except your profile photo, to the extent such feature is offered, which will appear in your user profile).

TeleMedicine and TeleDental Dental Video Consultation:

1. I understand that my healthcare provider wishes me to engage in a telemedicine consultation. Anyone doing a teledental dental chat live video consultation understands that it is for 10 minutes or less and there are no refunds. 2. My health care provider has explained to me how the video conferencing technology will be used to affect such a consultation will not be the same as a direct patient/health care provider visit due to the fact that I will not be in the same room as my health care provider. 3. I understand there are potential risks to this technology, including interruptions, unauthorized access, and technical difficulties. I understand that my healthcare provider or I can discontinue the telemedicine consult/visit if it is felt that the videoconferencing connections are not adequate for the situation. 4. I understand that my healthcare information may be shared with other individuals for scheduling and billing purposes. Others may also be present during the consultation other than my health care provider and consulting health care provider to operate the video equipment. The above-mentioned people will all maintain the confidentiality of the information obtained. I further understand that I will be informed of their presence in the consultation and thus will have the right to request the following: (1) omit specific details of my medical history/physical examination that are personally sensitive to me; (2) ask non-medical personnel to leave the telemedicine examination room: and or (3) terminate the consultation at any time. 5. I have had the alternatives to a telemedicine consultation explained to me, and in chose to participate in a telemedicine consultation. I understand that some parts of the exam involving physical tests may be conducted by individuals at my location at the direction of the consulting health care provider. 6. In an emergent consultation, I understand that the responsibility of the telemedicine consulting specialist is to advise my local practitioner and that the specialist’s responsibility will conclude upon the termination of the video conference connection. 7. I understand that billing will occur from both my practitioner and as a facility fee from the site from which I am presented. There will be no refund for any dental video consultation. 8. I have had a direct conversation with my doctor, during which I had the opportunity to ask questions in regard to this procedure. My questions have been answered and the risks, benefits, and any practical alternatives have been discussed with me in a language that I understand.  Any person using our teledental or telemedicine video consulting agrees to these terms.

Collection of Personal Information

Examples of personal information we collect and process may include but are not limited to:

1. Name, age, email address, username, password, and other registration information.

2. Health Information that you provide us, may include information or records relating to your medical or health history, health status and laboratory testing results, diagnostic images, and other health-related information.

3. Health information about you prepared by the health care provider(s) who provide the Services through the Site such as medical records, treatment, examination notes, and other health-related information.

4. Billing information that you provide us.

5. Information about the computer or mobile device you are using, such as what Internet browser you use, the kind of computer or mobile device you use, and other information about how you use the Site. 

6. Other information you input into the Site or related services.

 How We Use Your Information.

Subject to this Privacy Policy, the Terms of Use, and applicable terms and conditions of third-party applications, all data transmitted through the Site is owned by us; provided, however, that PHI that you provide to schedule a Visit with a Dental Practice will be solely owned by the Dental Practice. To the extent we are precluded from owning data transmitted through the Application, you grant us a perpetual, worldwide, royalty-free license to use such data (except PHI) to the extent necessary to enable the use of the Site and Services. Generally, we may use information in the following ways:

1. For the purposes for which you specifically provided it including, without limitation, to enable us to process your registration, provide the Services or other requests.

2. To transmit a request for a Visit per your request.

3. To send you information about your relationship or transactions with us.

4. To notify you about our products, services, and special offers, except that we will not use PHI for marketing purposes without your prior written consent for yourself or your minor child.

5. To otherwise contact you with information that we believe will be of interest to you.

6. To enhance or develop features, products, and services. To allow us to personalize the content that you and others see on the Application.

7. To provide advertisers and other third parties with aggregate information about Application users and Application usage patterns.

8. To allow other select companies to send you promotional materials about their products and services, provided that no PHI will be used for this purpose without your prior written consent.

9. For research purposes, marketing and promotional purposes, and to develop new learning tools and solutions we may share such information with third parties, including researchers and/or advertisers, on an aggregate and anonymous basis. We use IP addresses to analyze trends, administer the Application, track a visitor’s movement, and gather demographic information for aggregate, non-personally identifiable use.

You acknowledge that unless you request in writing otherwise, we, in our sole discretion, have the right but not the obligation to store any information, whether Personally Identifiable Information or otherwise, perpetually, to the extent permitted by law. If you wish for any information about you to be removed from our database, please contact us through the contact information provided below in the “How to Contact Us” section of this Privacy Policy.

Sharing Your Information.

Except as otherwise described in this Privacy Policy, or if we inform you otherwise at the time of data collection and receive your consent where required, we will not sell, trade, or share your information with third parties.

We may share your information as follows:

1. Visits: We will share your information, in your direction, to transmit a request for a Visit with a Dental Practice. Any PHI that we collect and save from you will be kept private and secure, as required by law.

2. With Affiliates: We may share your information with affiliated companies and businesses, provided that your PHI will not be shared for any marketing purposes without your prior written consent, by applicable law.

3. With Service Associates: We may use other companies to perform services including, without limitation, facilitating some aspects of our Application such as processing credit card transactions sending emails, fulfilling purchase requests, and data analysis on our behalf. These other companies may be supplied with or have access to your information solely for providing these services to you on our behalf. Such service shall be bound by appropriate confidentiality and security obligations, which may include, as applicable, business associate contract obligations.

4. With Business Partners: When you make purchases or engage in promotions offered through our Site, we may share PII, but not your PHI, with the businesses with which we partner to offer you those products, services, and promotions. When you accept a particular business partner’s offer, you authorize us to provide your information to that business partner.

5. As required by law, which can include providing information as required by law, regulation, subpoena, court order, legal process, or government request.

6. When we believe in good faith that disclosure is necessary to protect our safety or the safety of others, to protect our rights, to investigate fraud, or to respond to a government request.

7. To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Dental Chat’s assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which Personal Information maintained by the Site is among the assets transferred.

 

Accessing and/or Updating Your Information/ Deleting Your Information

You can review and update your personal information by visiting the account management section on the Application. You can also review and update your personal information by contacting us at the email address provided below in the “How to contact us” section of this Privacy Policy.

Deletion of Information. You can close your online account by emailing us at service@dentalchat.com. If you close your account, we will no longer use your online account information or share it with third parties. We may, however, retain a copy of the information for archival purposes, and to avoid identity theft or fraud. It may take us some time to get to your account. We do get a lot of spam and thousands of requests. If do not get a timely response, please check with us.

Protection of Your Information.

We use commercially reasonable administrative, technical, and physical measures to safeguard your information in our possession against loss, theft, and unauthorized use, disclosure, or modification. We follow generally accepted industry standards to protect the information submitted to us, both during transmission and once we receive it. No method of transmission over the internet is 100% secure, however. Therefore, while we strive to make all reasonable efforts to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. In the unlikely event of a data breach, you will be notified as soon as reasonably possible, in accordance with applicable law. Furthermore, we are not responsible for any breach of security or for any actions of any third parties that receive the information.

Strict No Refund Policy

We do not reimburse any individual or company if a security breach as described in the Protection of Your Information does occur. For dentists and dental offices, we do NOT PAY ANY OF THE COSTS of any patients referred through us. We reserve all rights to dismiss or remove any dental office listed with us, as we see fit. From time to time, like any website or App, it is possible to get hacked or to have downtime. We do not reimburse for any downtime. 

Links to Third-Party Sites.

Our Application or website may contain links to websites or applications operated and maintained by third parties, over which we have no control. Privacy policies for these third-party sites and applications may be different from our Privacy Policy. You access these third-party sites and applications at your own risk. You should always read the privacy policy of a linked site or application before disclosing any personal information on such site and/or through such applications. DentalChat is not responsible for the information you submit to third parties.

How to Contact Us.

If you have any questions, comments, or concerns about our Privacy Policy, you may contact us at service@dentalchat.com and by writing a letter to:

17602 17th Street, 102-149, Tustin, CA 92780

We do not guarantee a response, as we can be inundated with emails, offerings, and questions.  

THE LAST UPDATE WAS 1/07/2023.

We occasionally update our Privacy Policy. We post the date our Policy was last updated at the top of the Privacy Policy and provide additional notice of significant updates. Please check the Privacy Policy periodically for changes. 

The information you share with us allows us to provide you with superior customer service. The purpose of this Privacy Policy is to tell you how we collect, use, share, and protect your personal information. 

Information We Collect 

This Policy covers how and why we collect, use, share, and protect your personal information on our website and mobile app. 

Personal information is information that identifies you or reasonably can be linked to information that identifies you. For example, when you register for an account, we collect personal information, such as name, address, email address, phone number, and payment information. 

We collect personal information in two ways: (1) we receive it from you, either because you share it with us or because your computer or mobile devices share it with us; or (2) we receive it from another source. 

Examples of personal information we may receive from you include but are not limited to: 

1. Name, age, email address, username, password, and other registration information. 

2. Health information that you provide us, may include information or records relating to your medical or health history, health status and laboratory testing results, diagnostic images, and other health-related information. 

3. Billing information that you provide to us. 

4. Information about the computer or mobile device you are using, such as what Internet browser you use, the kind of computer or mobile device you use, and other information about how you use the site or app. 

5. Information collected by cookies. Cookies are small bits of information that we place on the hard drive of your computer or mobile device We may use cookies to facilitate your login processes; allow you to personalize and store your settings; collect usage information; determine our total audience size and traffic, and help us improve our sites by measuring which areas are of greatest interest to users. 6. Information collected by web beacons. Web beacons are invisible images often referred to as pixel tags or clear GIFs. We use web beacons to recognize users and assess traffic patterns, and we may include web beacons and cookies in our email messages in order to count how many e-mail messages have been opened. 

7. Information collected from your mobile device. For example, we may request your permission to collect location data and/or may request access to multimedia (photos or videos) stored on your mobile device. You can refuse to share location data, but this may disable some of the mobile app’s features. We only collect multimedia information when you affirmatively upload it to the mobile app. With the exception of your user profile photo, we never share your multimedia with other users. 

Examples of information about you we may collect from other sources: 

1. Health information about you prepared by the health care provider(s) who provide services through the site such as medical records, treatment, examination notes, and other health-related information. 2. Information collected by mobile application tracking and/or analytics services. These services may record unique mobile gestures such as tap, double-tap, zoom, pinch, scroll, swipe, and tilt. These services do not track your browsing habits across mobile applications that do not use the same services. We may use the information collected by these services to understand your preferences and optimize site performance. 3. We may also collect information from third-party devices (for example, steps, distance, calories burned, GPS coordinates, bat speed, hand speed, swing time, etc.), which we may combine with other personal information you share with us. 

How We Use Your Information 

We use your personal information to provide services to you, to optimize our products and services, to improve our site and mobile app features, and generally improve your user experience. 

More specifically, we may use your information in the following ways: 

1. For the purposes for which you specifically provided it, such as to register your account, 

provide service, or respond to other requests. 

2. To transmit your request for a dental visit. 

3. To send you information about your relationship or transactions with us. 

4. To notify you about our products, services, special offers, or other information that we believe may be of interest to you. However, we will never use your personal health information for marketing purposes without your prior written consent. 

5. To enhance or develop features, products, and services. 

6. To allow us to personalize the content that you see on our website or mobile app. 

7. To provide advertisers and other third parties with aggregate information about you and your preferences. 

8. With your prior written consent, allow other select companies to send you promotional materials about their products and services. However, will never use your personal health information without your prior written consent. 

9. For research purposes and to develop new learning tools and solutions. 

How We Share Your Information 

We will not sell your information to third parties, except in the event all or a part of our business is merged, sold, or reorganized. We may share your information for certain limited purposes, including but not limited to providing services to you, enabling affiliates and partners to provide you with products, services, or promotions, when legally required, or with your prior written consent. 

We may share your information as follows: 

1. We will share your personal information, at your direction, to transmit a request for a visit with a dental practice. Any personal health information that we collect will be kept private and secure, as required by law. 

2. We may use other companies to perform necessary services, such as processing credit card transactions, sending emails, fulfilling purchase requests, and data analysis. We may share your information with these companies solely for providing these services to you on our behalf. 

3. We may share your information with affiliated companies and businesses. However, we will never share your personal health information unless we obtain your prior written consent. 

4. When you make purchases or engage in promotions offered through our website or mobile application, we may share personally identifiable information, but not your personal health information, with our partners to offer you those products, services, and promotions. When you accept a particular business partner’s offer, you authorize us to provide your information to that business partner. 

5. We may share your information with researchers and/or advertisers, on an aggregate and anonymous basis. We use IP addresses to analyze trends, administer the website and mobile application, track a visitor’s movement, and gather demographic information for aggregate, non-personally identifiable use. 

6. As required by law, which can include providing information as required by law, 

regulation, subpoena, court order, legal process, or government request. 

7. When we believe in good faith that disclosure is necessary to protect our safety or the safety of others, to protect our rights, to investigate fraud, or to respond to a government request. 

8. To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information is among the assets transferred. 

– FIND A DENTIST, ANSWERING YOUR DENTAL QUESTIONS, and LOCAL DENTAL CHAT MARKETING ONLINE with us @ DENTALCHAT.COM.

Your Rights 

You may access, update, or close your online account and request that we delete your data. 

You can access and update your personal information by visiting the account management section of the website. 

You can also review and update your personal information, or make a request to close your account and/or delete your data, by emailing us at service@dentalchat.com or by writing a letter to: 

17602 17th Street, 102-149, Tustin, CA 92780 

If you close your account, we will no longer use your online account information or share it with third parties. We may, however, retain a copy of the information, whether personally identifiable information or otherwise, for fraud prevention or legal compliance. 

We do not sell your information, except in the limited circumstance listed above. 

California Consumer Privacy Act (CCPA) 

In addition to the rights described in the Your Rights section, California residents may request, up to two times in a 12-month period, the following information about the personal information we have collected about you during the past 12 months: 

• the categories and specific pieces of personal information we have collected about you; 

• the categories of sources from which we collected the personal information; 

• the business or commercial purpose for which we collected or sold the personal information; 

• the categories of third parties with whom we shared the personal information; and 

• the categories of personal information about you that we sold or disclosed for a business purpose, and the categories of third parties to whom we sold or disclosed that information for a business purpose. 

We do not sell your information, except in the limited circumstance listed above. Nonetheless, California residents may exercise the right to opt out of the sale of their personal information. To exercise your opt-out right, please email us at service@dentalchat.com or write a letter to: 

• 17602 17th Street, 102-149, Tustin, CA 92780 

Finally, California residents have the right against discrimination because they exercise the rights available to them and the right to protection against waiver of rights. 

CALIFORNIA PRIVACY RIGHTS

California's "Shine the Light" law (Civil Code Section § 1798.83) PERMITS California residents to request certain information from us. Currently, we are not selling third-party marketing material for our user's data. Can contact us at service@dentalchat.com if want further information. This guideline is for larger companies that sell data. We have to date, not been selling data. This may change in the future.

EU General Data Protection Regulation 

In addition to the rights described in the Your Rights section, if you live in the European Union., you may have additional personal data rights under the EU General Data Protection Regulation ("GDPR"), including the right to access the personal information we have about you, review or correct your information, request that we delete your data, request that we restrict or stop processing your data, or request a copy of your information. To exercise any of these rights, please email us at service@dentalchat.com or by write a letter to: 

17602 17th Street, 102-149, Tustin, CA 92780 

How We Protect Your Information 

We use commercially reasonable administrative, technical, and physical measures to safeguard your information in our possession against loss, theft, and unauthorized use, disclosure, or modification. We follow generally accepted industry standards to protect the information submitted to us, both during transmission and once we receive it. No method of transmission over the internet is 100% secure, however. Therefore, while we strive to make all reasonable efforts to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. In the unlikely event of a data breach, you will be notified as soon as reasonably possible, in accordance with applicable law. Furthermore, we are not responsible for any breach of security or for any actions of any third parties that receive the information. 

Links to Third-Party Sites 

Our website or mobile app may contain links to third-party websites or applications, over which we have no control. Privacy policies for these third-party sites and applications may be different from our Privacy Policy. You access these third-party sites and applications at your own risk. You should always read the privacy policy of a linked site or application before disclosing any personal information. We are not responsible for the information you submit to third parties. 

Lodge a Complaint 

In the event you consider our processing of your personal information to be non-compliant with the applicable data protection laws, you may lodge a complaint directly with us, using the contact information below. You may also lodge your complaint with the applicable data protection authority. The name and contact details of the Data Protection Authorities in the European Union can be found here. 

DentalChat.com is part of Tele Dental Service, inc. - A Delaware incorporation. 

How to Contact Us 

If you have any questions, comments, or concerns about our Privacy Policy, you may contact us at service@dentalchat.com or by writing a letter to: 

17602 17th Street, 102-149, Tustin, CA 92780 

WE RESERVE THE RIGHT TO CHANGE OR MODIFY THE PRIVACY OR TERMS OF USE AT ANY TIME AND AT OUR SOLE DISCRETION.

Effective Date.

Last update 10/07/2023

Privacy Policy

Terms & Conditions.

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